Game Privacy Notice

Mars Game Studios, Türkiye, Kayapa Mh. 194. Sk., Nilüfer, Bursa, is the controller of your personal data. Contact: support@starwayonline.com.

• Account: your username, your e-mail address, your password only as a salted hash (we never see or store the password itself), the country your device is set to, and when you accepted these documents. To create an account you give the month and year you were born; we check that you are 18 or older and do not store them.
• Sign in with Apple: if you use it, the identifier Apple gives your Apple account for this game and the e-mail address Apple shares (it may be a relay address that hides your own). Deleting your account deletes them with it.
• Game: your pilot, ships, items, progress, quests, friends, clan and the names you choose. Chat messages pass through our servers to reach other players and are not stored, except a message you or another player reports, which is kept for review.
• Purchases: what you bought, when, and the store's transaction number. Card and payment details stay with Apple or Google; we never receive them.
• Connection records: the IP address and port your device connects from and the time of each login and logout. Turkish Law No. 5651 requires us to keep them; only the people who run the servers can see them, and we hand them over only when a court or the law requires it.
• Technical: logins, session lengths and Nebulit earned or spent, to run the game and keep it fair and secure. If the game closes unexpectedly, the next launch sends us a short report of what the game was doing, without chat text or passwords, so we can fix the fault.
• News by e-mail: only if you ask for it, at sign-up or in Settings, where you can stop it at any time; we keep your answer and when you gave it.

We do not use advertising identifiers, third-party analytics or tracking, and we do not collect your location beyond your device's country setting.

• To run the game and your account: our contract with you (GDPR Art. 6(1)(b); KVKK Art. 5(2)(c)).
• To keep connection records and purchase records: obligations under the law (GDPR Art. 6(1)(c); KVKK Art. 5(2)(ç)).
• To keep the game fair, safe and secure, moderate chat and names, and fix faults: our legitimate interest (GDPR Art. 6(1)(f); KVKK Art. 5(2)(f)).
• To answer you when you write to us.
• To send you news by e-mail: your consent (GDPR Art. 6(1)(a); KVKK Art. 5(1); Turkish Law No. 6563), which you can withdraw at any time in Settings.

Nothing else rests on consent, so we ask for it for nothing else.

An automatic filter hides offensive words in chat and refuses offensive names. Game masters review reports and decide on mutes and bans; the filter never bans anyone by itself. When we mute, suspend or ban you, we tell you why, for how long and how to appeal.

The company hosting our servers, Apple or Google for purchases made through them, Apple when you sign in with Apple, and authorities when the law requires it. Our servers may be outside the country you live in; when your data leaves Türkiye or the EEA, we use the safeguards the law provides for such transfers (the standard contracts of the KVKK and of the GDPR). We do not sell or share your data for advertising.

• Account and game data: while your account exists.
• Connection records: 2 years, then deleted.
• Reports, reported chat lines and moderation decisions: 12 months, longer only while an appeal or legal claim about them is open.
• Game logs (logins, session lengths, Nebulit earned or spent, trades): 12 months.
• Ban records: as long as the ban lasts.
• Crash reports: 90 days.
• Support conversations: while your account exists.
• Purchase records: 10 years, as tax and commercial law require.

When you delete your account, your account, pilot, ships, items, friends, names and support conversations are deleted at once. Purchase records stay, with your account number only, without your name or e-mail; connection records, moderation records, game logs and crash reports stay until their time above runs out.

Starway Online is not for anyone under 18. If we learn that an account belongs to someone younger, we delete it.

Passwords are only ever stored as a salted hash. Access to our servers and database is limited to the people who run the game. If a breach puts your data at risk, we tell the authorities within 72 hours and you without undue delay.

You can ask to see, correct, delete or move your data, and object to its use, by writing to support@starwayonline.com; we answer within 30 days. You can delete your account yourself in Settings > Account.

When this notice changes, the game asks you to accept the new version.

Under the GDPR you have the right of access, rectification, erasure, restriction, data portability and objection. You may also complain to the data protection authority of the country where you live or work.

Under the UK GDPR you have the same rights as listed for the EU, and you may complain to the Information Commissioner's Office (ico.org.uk).

Under Article 11 of the Personal Data Protection Law No. 6698 (KVKK) you may ask whether your data is processed, request information about it, learn its purpose and whether it is used for that purpose, learn to whom it is passed in Türkiye or abroad, ask for its correction, deletion or destruction and for those you passed it to be told, object to results that come only from automated processing, and claim compensation for unlawful processing. Write to support@starwayonline.com; we answer within 30 days. If we do not, or you are not satisfied, you may apply to the Personal Data Protection Board (kvkk.gov.tr).

California residents may ask to know, correct and delete the personal information we hold. We do not sell or share personal information for cross-context behavioural advertising, and we do not use sensitive personal information beyond running the game. We will not treat you differently for using these rights. Write to support@starwayonline.com.